In-store purchases are eligible only for store credit or exchange.
Our policy lasts 30 days. After 30 days have passed since you received your purchase we are unfortunately unable to offer a refund or exchange.
If you would like to initiate a return process please contact firstname.lastname@example.org first and wait to be sent a return label.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Thedude@tankfarmco.com and send your item to: 212 Main Street Seal Beach California US 90740.
You should receive a tracking number upon purchase. Depending on where you live the time it may take for your exchanged product to reach you may vary.